The goal of the Consumer Financial Protection Bureau (CFPB) is to ensure that markets for consumer financial products and services are effective for consumers. This is done by enforcing effective rules and by empowering consumers to take more control over their economic lives. The CFPB makes sure banks, lenders, and other financial companies treat consumers fairly.
All publications are free from the CFPB. For small quantities or even single copies, you can place your order on the web by going to pueblo.gpo.gov. Allow 3-4 weeks for delivery.
Also, you may download free publications by clicking on each title. Adobe Acrobat Reader is required to view the publications and is available to download at http://get.adobe.com/reader.
How has the Consumer Financial Protection Bureau Helped Consumers?
1. Returning Money to Consumers Who Were Not Charged Correctly
Through ambitious work, the CFPB returned almost $12 billion to consumers incorrectly charged by banks, credit card companies, mortgage servicers, and other companies. The Consumer Financial Protection Bureau analyzes complaints logged by consumers in its Consumer Complaint Database. The CFPB vets the complaint and registers it with the financial institution. Usually, a consumer will receive a response within two weeks.
2. Helping to Locate the Best Bank for Their Needs
Consumers may utilize the CFPB’s Consumer Complaint Database, which is available to anyone view comments and complaints that people have posted about a credit union or bank.
3. Offering Tools to Find the Best Options for Loans
For example, students can compare loan packages from up to three schools at once their website. People can compare the loans and terms they are being offered for a mortgage.
4. Guaranteeing that Prepaid Cards Are less expensive and Newly Improved
CFPB implemented new rules last year that require better fee disclosures.
5. Protecting the Elderly Population From Fraudulent and Unethical Acts and Costly Mistakes
It is estimated that the financial exploitation of seniors costs families $3 billion per year. There are consumer education programs available on their site.
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